Dont buy, it is a scam!

Make sure you also remove cc info from the renewal process as they have reactivated mine twice to charge me and I’ve had to open yearly disputes with these guys until recently when I put a block on my cc for their company (canceled subscriptions with them 2 years ago by the way). They’re atrocious and it’s really just a money grab at this point as they aren’t developing nor supporting the product. I’m OK with them still being in the index here at wp.org as at least then people can testify to this plug-ins bad policies and practices.

As an alternative check out https://kb-support.com/. I’m not affiliated with them in any way, but support is incredibly responsive and the developer is an amazing guy! Honestly can’t recommend them enough to those looking for an alternative.

• This reply was modified 4 years, 8 months ago by JMSDOnline.

Hi @crossmediaouse,

We apologize for our late response and experience. We are working to optimize processes and give our clients a better experience and guidance. Let us know if your case was assisted or not and share us more details about your experience.

@jmsdonline, thanks for your feedback. We made an update to the core plugin this year and updated some add-ons a few weeks ago, and we plan to continue releasing more updates this year. I shared this information with my team for continue improving our experience.

Thanks.