Don’t be fooled!

  • I would give less than one star if it were possible. The plugin works very well and I really liked it. Having a newly opened site that I am still working on, the free limit of 1k visits per month was safe and perfect. Too bad they are patent CHEATERS and after a month or so of use they wrote me an email saying I exceeded the 1k monthly visits, and by a lot too! This would have really pleased me if it weren’t for the fact that I get about 1/2 visit a day on this site! But who do they think they are kidding? And all this to demand payment to pro’s of as much as $20 a month, not a joke, for work that other plugins do (without even holding our photos on one of their phantom servers…) for free! Real for free! So no thanks, and then at $20 you have a limit anyway that I don’t remember now, which there and then seems high and attainable in dreams, but if from 30, 60 maximum 80 visits a month on a site they say with impunity that they exceed 1k, do you still trust them? I don’t!

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  • Plugin Support Kush

    (@kushnamdev)

    Hey @whittledlovelies,

    Thank you for sharing your feedback, and I genuinely understand your frustration. It’s clear that you were happy with the plugin’s functionality, so I can imagine how disappointing this situation must feel.

    The 1,000-visitor limit for free plan is a standard policy for all our free plan users, and we strive to ensure transparency in how we handle it. We monitor visitor counts closely and notify users via email when they approach or exceed this quota. This notification process was followed in your case as well, aiming to give you ample time to review your site’s traffic and take any necessary actions such as enabling Optimole badge or upgrading to a premium plan.

    To help clarify, you can review how we count visits in our documentation here:?How Optimole counts the number of visits.

    I understand that this situation has led to dissatisfaction, and I assure you that our intention is never to mislead or inconvenience our users. Your trust is important to us, and we value your feedback as it helps us improve our service. If you have any further concerns or questions, please don’t hesitate to reach out.

    Best regards,

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