Don’t allow prepaid cards?

  • Resolved aldenzuck

    (@aldenzuck)


    11 months, 2 weeks ago

    Hello, I have a 14 day free trial subscription then 19.97 per month. I’m seeing more than half of these payments after the free trial are failing.

    Most of these that are failing are because of a prepaid visa card or due to insufficient funds. Is there any way to check this or verify the card in order to move forward with the subscription?

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  • Plugin Support Jarryd Long

    (@jarryd-long)

    Hi there, thank you for reaching out to Paid Memberships Pro.

    We don’t check or validate the card on our side due to security reasons – the best would be to contact your payment gateway and see if this is possible from their side.

    They might have functionality available that can decline a transaction if a prepaid card is used.

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

    Plugin Support Jarryd Long

    (@jarryd-long)

    Because there have not been any recent updates to this topic, we will be changing the status to resolved.

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

Viewing 2 replies - 1 through 2 (of 2 total)
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