• Resolved saunier francois

    (@kheloshop)


    Hello,
    I installed your plugin in the evening.
    I think I have configured it normally but whether in test or normal mode, the donation button turns indefinitely at the last step before payment.
    I tested with and without recaptcha.
    I have no error posted anywhere.
    Thank you for your attention.
    Cordially!
    Wordpress version: 5.4.2

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter saunier francois

    (@kheloshop)

    I have something new!
    rapport in error_log

    [12-Jul-2020 20:00:45 UTC] Erreur de la base de données WordPress Unknown column ‘mt3.post_id’ in ‘where clause’ pour la requête SELECT wp_posts.* FROM wp_posts LEFT JOIN wp_give_donationmeta ON ( wp_posts.ID = wp_give_donationmeta.donation_id ) LEFT JOIN wp_give_donationmeta AS mt1 ON ( wp_posts.ID = mt1.donation_id ) LEFT JOIN wp_give_donationmeta AS mt2 ON ( wp_posts.ID = mt2.donation_id ) LEFT JOIN wp_give_donationmeta AS mt3 ON (wp_posts.ID = mt3.donation_id AND mt3.meta_key = ‘rms_rm_uniq_meta_post_id’ ) LEFT JOIN wp_give_donationmeta AS mt4 ON (wp_posts.ID = mt4.donation_id AND mt4.meta_key = ‘rms_remote_featured_image’ ) WHERE 1=1 AND (
    ( wp_posts.post_date >= ‘2020-07-05 00:00:00’ AND wp_posts.post_date <= ‘2020-07-06 23:59:59’ )
    ) AND wp_posts.post_parent = 0 AND (
    ( wp_give_donationmeta.meta_key = ‘_give_payment_currency’ AND wp_give_donationmeta.meta_value = ‘EUR’ )
    AND
    ( mt1.meta_key = ‘_give_payment_mode’ AND mt1.meta_value = ‘live’ )
    AND
    ( mt2.meta_key = ‘_give_payment_gateway’ AND mt2.meta_value IN (‘paypal’,’offline’,’stripe’,’stripe_checkout’,’stripe_sepa’,’stripe_becs’) )
    AND
    mt3.post_id IS NULL
    AND
    mt4.post_id IS NULL
    ) AND wp_posts.post_type = ‘give_payment’ AND ((wp_posts.post_status = ‘publish’ OR wp_posts.post_status = ‘pending’ OR wp_posts.post_status = ‘refunded’ OR wp_posts.post_status = ‘failed’ OR wp_posts.post_status = ‘revoked’ OR wp_posts.post_status = ‘abandoned’ OR wp_posts.post_status = ‘processing’ OR wp_posts.post_status = ‘cancelled’ OR wp_posts.post_status = ‘preapproval’)) GROUP BY wp_posts.ID ORDER BY wp_posts.post_date DESC faite par require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, Give\API\Endpoints\Reports\Endpoint->handle_request, Give\API\Endpoints\Reports\AverageDonation->get_report, Give\API\Endpoints\Reports\AverageDonation->get_data, Give\API\Endpoints\Reports\AverageDonation->get_average_donation, Give\API\Endpoints\Reports\Endpoint->get_payments, Give_Payments_Query->get_payments, WP_Query->__construct, WP_Query->query, WP_Query->get_posts

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi @kheloshop,

    Happy to help you!

    I accessed your website and the form worked properly for me. I recorded a quick screencast for you, so you can see it working on my end: https://somup.com/cYioIiQ9L5

    Please let me know if you are still facing this issue and we can dig deeper into this and help you sort it out!

    Looking forward to helping you get to the bottom of this!

    Thread Starter saunier francois

    (@kheloshop)

    Hello,
    Forgive me, I must have been absent.
    Yes the problem was solved.
    For information, if it could be useful to someone, it was an Ajax request conflict caused by another plugin.
    Good end of the day to you and good continuation.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘donation button rotates indefinitely’ is closed to new replies.