Domain verification

Hey @bigtrousers

Hope you are doing well!

Is your site using some sub-directoy path? for example: https://example.com/en-us/

Best,
Christian

Yes it is.

It appears now that there is an error: Feed ingestion failed. ? Last attempt: 15 hours ago
Is this related to the domain?

Hey @bigtrousers ,

Could be related to the domain.

There is an issue that the development team is working on it, about the sub-path on the domains.

can you send me the Pinterest Business user ID and Merchant ID? Could be related also to an issue on Pinterest side.

Let me know.

Best,
Christian

Username: edisonglobes
Not sure the Merchant ID

Hey @bigtrousers

You can find the merchan_id on the logs (“WooCommerce > Status > Logs tab”)

you need to first enable “Enable Debug Logging” on Pinterest Settings.

Let me know.

Best,
Christian

<g:id>191380</g:id>

Hey @bigtrousers

please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.

Best,
Christian

Hey there,

Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Best,
Christian