• The plugin strangely stopped working. I am now receiving the following error when I attempt to import products

    Domain not resolved. Please enter correct domain and secret key that you set in Dropshipping and Fulfillment for AliExpress and WooCommerce plugin

    Note that all the details are correct, and that I can see green ticks for both the domain and the key fields when using the chrome extension on Aliexpress.

    Any ideas?
    Thanks

    • This topic was modified 4 years, 10 months ago by cameronrosel.
Viewing 15 replies - 1 through 15 (of 39 total)
  • Same problem.. 2 days.. I HAVE A lot of errors because of this plugin.. Rest api error, loopback error.. I tryed to resolve that with host support but we cant..

    Hi,

    In the latest update of this plugin and extension, product data is requested from your browser(via extension) instead of your server(via plugin) to reduce “Can not retrieve data error”.

    Therefore it currently sends html via rest api post request. Some servers have security rules which do not allow html content in request data and that’s why you will see the green tick for domain but still get “Domain not resolved…” message.

    In this case, you can contact your host and tell them about this and they will help you out. Some other users have the same issue and they can fix this with the help of their host.

    Best regards

    You can also try installing extension manually with this version https://drive.google.com/open?id=1XiNZODwCtm1234wCtBfuA0-RStFFdHQD
    I modified it to send only necessary data, not html content so hopefully it will work with you.
    Best regards

    • This reply was modified 4 years, 10 months ago by kimvt1991.

    Still not working

    The same problem I am having. How to get rid of it. Request to the author, please helps me too. Thank you.

    • This reply was modified 4 years, 10 months ago by alaminclub.
    Thread Starter cameronrosel

    (@cameronrosel)

    Hi,

    I have tried all the recommended solutions, and still no luck. Is there anything else that I can try, or any updates coming to the plugin?

    Thanks

    I am also having a problem. They are showing that domain not resolved. Please enter correct domain and secret key that you set in Dropshipping and Fulfillment for AliExpress and WooCommerce plugin even after entering the right domain and key. Help me please.

    I had the same issue, but after unistalling the plugin and the extension and reinstalling them it worked! Just use this extension and install it manually
    https://drive.google.com/open?id=1XiNZODwCtm1234wCtBfuA0-RStFFdHQD
    its the same as the one posted 1 week ago.

    Hi all,

    First i am sorry for late reply, our company is just back to work from a long national holiday.

    Regarding the “domain not resolved” problem, because i can not know if you guys(who still get this problem) install the manual version correctly, i don’t know how to debug your problem.
    Therefore please wait for the next version 1.0.0.5 of the extension(it takes about 7 to 10 days to review, sometime sooner) and send me back your feedback.

    **Note that: you must remove all previous versions(including the version you installed from Chrome web store) before trying installing the version i sent you via the drive link https://drive.google.com/open?id=1XiNZODwCtm1234wCtBfuA0-RStFFdHQD

    And here’s the guide to install the extension manually https://youtu.be/AZxnEFfEGfo?t=10

    Thank you all and best regards

    Thread Starter cameronrosel

    (@cameronrosel)

    Hi there – is this being addressed? is the root cause known as yet? I have deleted and re-installed as per instructions and still get the same issue

    • This reply was modified 4 years, 9 months ago by cameronrosel.

    Hi @cameronrosel,
    Please enable plugin and send your domain and key to [email protected] . I will try importing some products from my browser to see if i can debug your problem.

    Hi,

    I am having the same issue (Domain not resolved. Please enter correct domain and secret key that you set in Dropshipping and Fulfillment for AliExpress and WooCommerce plugin)

    Here is what I have done…

    deactivated and uninstalled plugin
    removed extension from chrome

    installed plugin and activated
    downloaded chrome extension from google drive you posted above
    unzipped file
    uploaded unpacked file to chrome in developer mode
    opened aliexpress in chrome
    opened chrome extension and filled in website and secret key

    Still getting the same error.

    Any other suggestions? Because I really do like this plugin and would love to use it.

    Thanks.

    Hi @kitchenconquered,
    Do you use any security plugins? Such as Cerber Security, Antispam & Malware Scan…?
    Those security plugins have options to disable REST API, block requests from unknown source…

    @kimvt1991,

    Good catch on the security plugin.

    Turns out this plugin is NOT compatible with Wordfence.

    However, if I deactivate the Wordfence plugin, I can use the chrome extension just fine.

    Seems to be working… I’ll update if I notice anything else.

    Thanks.

    Hi @kitchenconquered,

    Thank you for your information.

    You can check the Wordfence docs if there’s any function to exclude specific requests from this plugin, or/and exclude request from your IP because requests are made from your browser, they are from your IP.

    This way you can still use our plugin without deactivating Wordfence plugin.

    Best regards

Viewing 15 replies - 1 through 15 (of 39 total)
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