• I created a subdomain for my store to attach to my original domain

    I put the link to the subdomain in the main domains header menu under “custom link”

    when I click “STORE” in the menu header – it takes me to the subdomain. However, it shows like this in the address bar:

    https://store.raddadsavage.com/?_ga=2.140564402.1473710922.1680585616-2111153220.1648820762&_gl=1iq6mjw_gaMjExMTE1MzIyMC4xNjQ4ODIwNzYy_ga_XWZF835J0FMTY4MDU5NDIwNy41My4xLjE2ODA1OTUwNzEuNjAuMC4w_ga_Q7NYV92W1Q*MTY4MDU5NDIwNy4xNTQuMS4xNjgwNTk1MDcyLjAuMC4w

    But if I just type in store.raddadsavage.com – it does not show all the numbers behind it and shows in the address bar normal

    I have the permalinks in both domains (main and sub) set at “post name”

    Has anyone had this issue or have a solution?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hello @jrstar22,

    Usually, some ads scripts will be added this text to links for tracking users, please check your website, and if you have used any scripts for advertising or using any plugin to do that, you need to deactivate/remove them to solve that.

    Also, for troubleshooting, please do the following steps and let me know the results:

    0. Enable the primary theme(if you are using a child theme).
    1. Head over to WP Dashboard > Plugin.
    2. Deactivate all plugins.
    3. Then, first, activate the Ocean Extra plugin.
    4. Check your issue.
    5. Then, activate your plugins one by one
    6. After activation of any plugins, check your issue

    Note 1: You can try troubleshooting on the staging website/or on a fresh installation.

    Note 2: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, remember to click on the regenerate all assets file and data in Elementor > Tools(if you have Elementor).

    Best Regards

Viewing 1 replies (of 1 total)
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