Domain masking and responsivity

  • Resolved Andy Woggle

    (@andy-woggle)


    9 years, 4 months ago

    Hello people. I’ve no idea if I’m posting this in the right place (apologies if I’m not), I am totally stumped at the last hurdle…

    OK Here goes.

    I succesfully built and migrated a site for a friend.

    All good but the domain name looks ridiculous (it’s for a very small business so she’s temporarily gone for free hosting)

    She’s bought her domain name individually from 1+1 (please don’t laugh yet)

    So I go to redirect her domain name. It offers me one of two choices: http redirect or frame redirect.

    Http Redirect obiously doesn’t mask the original URL, so I set up “frame redirect”

    Here the “fun” starts.

    It works perfectly on a laptop. Ditto at work on a desktop. Previously, it was responsive and worked fine on IOS and Android devices too. But now it’s got a frame direct set up, it’s not responsive at all on Android and doesn’t even show up on IOS.

    Two hours on the phone to 1+1 and they are no help whatsoever. I would post a full transcript of what was suggested, but I’l spare you. here’s an edit

    [Them] This is because it’s not a responsive site
    [Me} It was until I added the redirect from you
    [Them[ This cannot be possible sir
    [Me] Go to the address where it is hosted. Check it on IOS. Is it responsive?
    [Them] Yes sir, it is
    [Me] Now then. You see my problem
    [Them] There is nothing we can do
    [Me] This is an error at your end. You are adding code that stops responsive websites from working. This is 2015. All websites have to be responsive..
    [Them] It’s working fine here sir.
    *loop to infinity*

    The outcome is, there isn’t an outcome.

    Can anyone please suggest a workaround for this?

Viewing 5 replies - 1 through 5 (of 5 total)

  • I don’t think there is a good workaround here. In fact, it’s one of the reasons why we don’t recommend using free hosting for WordPress as both http and frame redirects will always come back and bite you.

    Isn’t there any way you can persuade your friend to purchase some cheap(ish) hosting? I think that’s the only way you’re going to resolve this. ??

    Thread Starter Andy Woggle

    (@andy-woggle)

    I was hoping this wasn’t to be the response that I got, but thanks for giving it!

    It is for a small business only in start up, the free hosting was only going to be a temporary measure until something better was sorted out. I’ve used them before with no problem at all, but it was with an infinitely better domain name service by the looks of things. 1+1’s customer service is a joke.

    What I’ll do instead I think is create an add-on domain on my (paid for) hosting for the time being, and change the nameservers over. That should do the job, although it wasn’t quite what I had intended.

    Thanks for an impressively speedy response Esmi

    Andy

    No problem. Sorry I couldn’t give you anything more positive. Next time, it might be worth looking at wordpress.com for free hosting. For a fee, you can also use a custom domain name and the import over to a self-hosted site may well be a lot easier.

    Thread Starter Andy Woggle

    (@andy-woggle)

    Thanks for that too! I wasn’t aware that WordPress.com hosted .org installs.

    I’m pretty au fait with migrating sites around, but I’ll look into it.

    Cheers again

    A

    I wasn’t aware that WordPress.com hosted .org installs

    They don’t. Sorry if I gave you that impression. It’s the same free package it’s always been in terms of “no uploaded themes or plugins” but, over the years, some “extras” have been added to make the switch over to a custom domain and/or self-hosted site far easier. You can even pay to have wp.com support guide you through a transfer to a self-hosted site.

Viewing 5 replies - 1 through 5 (of 5 total)
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