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Resolved timtopshape
(@timtopshape)

2 years, 5 months ago

I sent a support ticket, but no response after 3 days, this was for the paid plugin too.

———–

Hello Domain Mapping Team,

I have a main website called mikegap.com.

However I also have another domain called creditnation.club, and I want the proper SEO from YOAST to show up when its mapped to mikegap.com and the page I want it to redirect.

Its currently showing the yoast seo information for the page that was declared as the homepage for mikegap.com, rather than the page that is set to for creditnation.club

Also I want links that are mapped to automatically change from (for example) https://mikegap.com/credit-free-training/ to turn into https://creditnation.club/credit-free-training/ when clicked on.

But when I click on a https://mikegap.com/credit-free-training/ that is mapped for https://creditnation.club/credit-free-training/, it just states as https://mikegap.com/credit-free-training/ , it doesn’t change.

I know that if you click on creditnation.club/credit-free-training, it will stay as is, but also want the mikegap.com versions to automatically redirect.

Can you please fix this? or let me know what to do, Also I provided a video to further explain it: https://youtu.be/7j5V9FNUqAY

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Moderator Steven Stern (sterndata)
(@sterndata)

Volunteer Forum Moderator

2 years, 5 months ago

“this was for the paid plugin too.”

You’re using a commercial/premium theme/plugin, so please use their official support channel. We feel they are best equipped to support their products.

https://support.gauchoplugins.com/

Commercial products are not supported in these forums.

Thread Starter timtopshape
(@timtopshape)

2 years, 5 months ago

Hey Steven,

Thanks for the response, but they/he are not responding on their business site either.

:/
Brandon Ernst
(@brandonfire)

2 years, 5 months ago
Hi @timtopshape thanks for reaching out and my apologies for the delay.

I found your email request and will reply as soon as possible.
- This reply was modified 2 years, 5 months ago by Brandon Ernst. Reason: Found ticket
Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

2 years ago
Emphasis added by me.

I sent a support ticket, but no response after 3 days, this was for the paid plugin too.

For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

As you have admitted being supported there, I am closing this topic. Please do not raise a new one for this plugin. It would not be for these forums as you are their customer and they cannot support you here.
- This reply was modified 2 years ago by Jan Dembowski.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Domain Mapping Help’ is closed to new replies.