George Lerner
1. I am sorry to say, your “expert” instructions, are not so expert, and can lead people to do things to their sites that are not needed.
2. There is NO sense to what you said here:
The WordPress code must be installed in /public_html so the multi-site features can work. So, you’ll want to move your existing web site to a new location on the server.
As long as they add a domain, and it makes the required document folder for it, that will work. There is NO need to move their primary site from the root public_html folder into another directory.
What you are telling them, not only is MIS-information, but depending on what software they are using for their site located there, can seriously cause issues and break their site!
Yes, I do agree, that in some cases, if all they plan on having is a site and the multisite blog on the hosting account, they could do the move, if it would not break their current site. However, to state that WP MS needs to be there, is false, and I am shocked that someone from WP had not seen that and commented.