Domain key gets reset

  • Resolved cafeodessa

    (@cafeodessa)


    3 years, 11 months ago

    Good day. I’m having an issue for the domain key to get reset. I request it, critical CSS gets generated for 1-2 pages, and then it disappears from the settings like it was never there.

    Could someone please let me know what could be causing this?

    Thank you in advance,
    Serge

    Report number: WNECDXGI

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    what do you mean by “it disappears from the settings” ? what exactly was gone ?

    Best regards,

    Thread Starter cafeodessa

    (@cafeodessa)

    Hi. The domain key is gone. Sorry for confusion.

    • This reply was modified 3 years, 11 months ago by cafeodessa.
    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    please try follow this step , and see how it goes

    Best regards,

    Thread Starter cafeodessa

    (@cafeodessa)

    Good day.

    No luck, unfortunately. The same situation happened after the DB cleaning. I cleaned it the way you suggested, reimported the settings, requested the new key. This got me generated 1 file (home) of CCSS and in 4 minutes I get this when I get back to the “General” tab.

    https://image.prntscr.com/image/NiHAN1Q4ROi-51oDL-LRUA.png

    Thank you,
    Serge

    • This reply was modified 3 years, 11 months ago by cafeodessa.
    • This reply was modified 3 years, 11 months ago by cafeodessa.
    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    the image link is not working , please verify

    Best regards,

    Thread Starter cafeodessa

    (@cafeodessa)

    It was a screenshot with no key inserted and 10+ minutes time left to request a new one, nothing else, really.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    okay , please create a ticket by mail to support at litespeedtech.com

    we will investigate it further

    Best regards,

    any solutions about this, i’m having the same issue. Key resets after x minutes

    Thread Starter cafeodessa

    (@cafeodessa)

    The problem in my case was an incorrectly added addon domain to QUIC.cloud. Once it was re-added properly, the key stopped resetting.

    Are you using any additional domains with that website?

    • This reply was modified 3 years, 9 months ago by cafeodessa.
Viewing 9 replies - 1 through 9 (of 9 total)
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