domain issue during install

I’m trying to install wordpress, using fantastico on the domain: https://www.complyme.com.au (in a folder called metricon, but that doesn’t matter here). There is no option for anything except complyme.com.au (without the www!).

I have tried installing to complyme.com.au/metricon and the install goes ahead, but I cannot visit the site, and also cannot get into the dashboard/login page.

Any ideas? If it helps, the A records for https://www.complyme.com.au and complyme.com.au both point to the correct host, where as *.complyme.com.au points to a VPS…

Would really appreciate the help. I don’t usually run into issues this early on! ??