Dokan Vendor Dashboard Plugin Issue

  • Resolved jointmarketer

    (@jointmarketer)


    1 year, 4 months ago

    Good day.

    Vendors have been having issues uploading product images. While troubleshooting, I noticed two major causes.

    1. The Dokan Vendor Dashboard, and…
    2. Dokani theme.

    Both the vendor dashboard and the theme are seriously outdated. Woocommerce even notifies me that the Dokani theme contains old template files and needs to be updated.

    When I deactivated the Vendor Dashboard, I realized both I and my vendors are now able to upload product images.

    So my question is…

    When will the Vendor Dashboard plugin and the Dokani theme get updated, so they don’t keep causing issues with newer versions of WordPress?

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Yeasin Arafat

    (@yeasinarafathridoy)

    Hi jointmarketer,

    First, I’d like to inform you that the Dokani theme is not accessible in this forum. It would be more appropriate to address this matter in the GitHub Repository from which you obtained it.

    Furthermore, concerning the vendor dashboard, developers are actively working on improving the plugin’s compatibility, among other aspects. It is advisable to submit a support ticket in the Dokan Vendor Dashboard plugins support forum, as this forum is specifically for the Dokan plugin.

    Thanks!

    Plugin Support Yeasin Arafat

    (@yeasinarafathridoy)

    Hi jointmarketer,

    Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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