Dokan Store URL

  • Resolved loopforever

    (@loopforever)


    4 years, 5 months ago

    Hello, I am a Dokan user.
    My Store URL is constantly changing on its own. It always adds -2 to the end. For example, I set my store link (Store URL) as Dokan from wp-admin> Users> Profile> Store URL. Then I refreshed the page (F5). The new URL is:
    Dokan-2.
    If I renew again;
    Dokan-2-2
    It continues like this. How can I solve this problem ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter loopforever

    (@loopforever)

    Adding:
    I tried to intercept from phpMyAdmin. I change the user nicename from the wp_users table part, but after a while it adds -2, -2, -2 automatically.
    I’m the only user. There are no other users. So, nobody but me used this user nicename before.
    Also, if I add a new user, that new user can get the existing user nicename. However, this does not change. So if Dokan is Dokan-2, it does not change as Dokan-2-2 …

    Hello @loopforever,

    The issue you are referring to is not very common and we have not got such complaints from users with similar issues. The issue can be caused by conflict. Can you clear the cache and check with only WooCommerce, Dokan lite active. If the issue remains we may need to run some further investigation.

    You can contact through a support ticket ( our website) if the issue remains.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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