• Resolved ineweducare

    (@ineweducare)


    I have check to “HIDE VENDOR” EMAIL, PHONE AND ADDRESS FROM THE ADMIN SECTION OF DOKAN.

    However, the vendor still shows the option to enable to show email and phone number, even after i have checked hide vendor info in the admin panel.

    WHY IS THAT POSSIBLE WHEN THE ADMIN HAS HIDDEN THE VENDOR INFO.

    IS THERE A BUG IN THE SOFTWARE.

    LONG STORY SHORT

    ADMIN SETTINGS DOES NOT WORK, CAUSE VENDOR HAS THE CAPABILITY TO SHOW THEIR PHONE AND EMAIL AND NOT THE ADMIN.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Saiful Islam

    (@saifislam01)

    Hello @ineweducare,

    I’m trying to give you three types of a solution so please follow these steps:


    Solution-1:

    There is default option to hide the details : wp-admin–>Dokan–>settings–>appearance
    You can select what you want to hide with the latest version of Dokan: https://prnt.sc/tj8ve7

    Solution-2:

    The most possible reason behind the issue you are facing is theme conflict. Follow the procedure to test :

    -> Use a default theme such as Dokan, twenty-twenty, or storefront.
    -> Clear the cache of your site and check the issue.

    Solution-3:

    or you can try simple CSS on your theme style.css section :

    .dokan-store-phone {
    display: none !important;
    }

    .dokan-store-email{
    display:none !important;
    }

    #dokan-seller-listing-wrap ul.dokan-seller-wrap li .store-content .store-info .store-data p
    {
    display: none !important;

    }

    I hope it works properly ?? Please try and let me know the update.

    Thread Starter ineweducare

    (@ineweducare)

    Tried

    Solution 1:
    Dint word, even after checking the boxes to hide, still the information shows.

    Solution 3:
    added to the style.css to the child theme of electro theme
    still did not work

    Solution 2: works on 20 20 only. But our theme is electro theme. So how to make this work.

    Plugin Support Saiful Islam

    (@saifislam01)

    Hello @ineweducare

    I think there is a few misunderstanding. When you “Hide Vendor Info” Email, Phone, AND Address FROM The admin settings of dokan. Then Vendor Email, Phone, AND Address will be removed from the vendor’s store page but It will not remove from the vendor settings page.

    I hope you understand.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘DOKAN SETTINGS TO HIDE VENDOR INFO DOES NOT SEEM TO WORK’ is closed to new replies.