Dokan import not working

  • Resolved rajh2350

    (@rajh2350)


    3 years, 9 months ago

    Hi there,
    We are using dokan plugin for vendors and we are providing product import feature. But wordfence is blocking from import.
    Please let me know how we can fix this and allow users to import products.

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @rajh2350,

    This sounds like the actions are being blocked as suspicious by the firewall, but as you know they’re genuine I think Learning Mode can help.

    From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now log in as a user with permissions to perform the import and go through the process. This will help Wordfence learn that these actions are normal and it will allow them in the future. After you have finished performing the actions, switch the WAF from Learning Mode back to Enabled and Protecting. Now test to see if these actions work correctly.

    Thanks,

    Peter.

Viewing 1 replies (of 1 total)
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