Dokan Don’t send emails when vendor changed order to custom status{shipped}

  • Resolved tryagain3

    (@tryagain3)


    3 years, 11 months ago

    I work on a plugin, which I need a new custom order status shipped

    I created a new custom email and made all the needed work, So when I change the order status to shipped form the WordPress default admin dashboard website.com/wp-admin the email sent correctly

    the problem appears when the vendor do the same through his Dashboard Page website.com/dashboard
    note: the dashboard send the default Woocomerce emails correctly like completed order

    the problem appears only if the new status is a custom status (not the Woocomerce default statuses) and only from the vendor dashboard

    I tried theis actions
    woocommerce_order_status_shipped which working with me in the admin
    woocommerce_order_status_shipped_notification
    woocommerce_order_status_processing_to_shipped_notification

    and no one of them worked with the vendor page

    • This topic was modified 3 years, 11 months ago by tryagain3.
    • This topic was modified 3 years, 11 months ago by tryagain3.
    • This topic was modified 3 years, 11 months ago by tryagain3.
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  • Hello @tryagain3 ,

    I understand your request.

    However, at the moment Dokan does not support custom order status. The default order status changes sends email because Dokan send this information to WooCommerce and the emails are triggered from there.

    To understand more, see this file – \dokan-lite\includes\Ajax.php and the function complete_order().

    Thank you ??

Viewing 1 replies (of 1 total)
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