Doesn`t works from days ago…

Hi Juan,

So sorry for being too late to answer to your question, I didn’t got a notification

I inspected your site and noticed that you are running multiple plugins and I guess that some conflicts are taking place in your wordpress installation

To fix that please try to deactivate your last plugins installed since the problem was there just for testing

If nothing change please send me a screenshot of your Tooltipy settings page on my email [email protected]

regards,
Jamel

Thank you for yout reply.

The problem in my website (www.guitarra-acustica.com) is that the plugin doesn’t work, and in the post status column appear the next text:

Warning: preg_match(): Unknown modifier ‘4’ in /home2/jcayala/public_html/wp-content/plugins/bluet-keywords-tooltip-generator/functions.php on line 128

Warning: preg_match(): Unknown modifier ‘d’ in /home2/jcayala/public_html/wp-content/plugins/bluet-keywords-tooltip-generator/functions.php on line 128

Please, let me know if a sollution can be found.

Thankh you very much in advanced.

JC

Me neither. Also, it doesn’t work on our websites. We use ToolTipy PRO.

See https://www.sketchengine.co.uk/quick-start-guide/word-sketch-lesson-1/
keywords: collocation, corpus, tag, word sketch, collocate, lemma

No one from them works. Please advise us.

Hi again Michalske and Zurdillo,

are you sure you are not excluding any page and the settings pages are ok ?
please send me some screenshots on our support email or if you can let me see myself from your backend ( if you can create a temporary credentials )

try to deactevate all the plugins except Tooltipy and see waht you get maybe

Regards,
Jamel

Hi Jamel,

I’ve deactivated all plugins except Tootilpy, but it doesn’t solve the problem. I’ve attached a link to the screenshot (the keywords are turned on), see https://www.sketchengine.co.uk/wp-content/uploads/admin_wod_sketch_page.png

When I look at the source of the page, there are messages containing false with the Tooltipy plugin.

See view-source:https://www.sketchengine.co.uk/quick-start-guide/word-sketch-lesson-1/

Did you find something? I can provide a login to our websites, but we would appreciate a working solution as soon as possible.

Hi @michalske,

Please send me temporary credentials on our support e-mail and let me see what I can do for you

sorry for being late

Hello Jamel:

Thank you for your attention. The problem is SOLVED just by deactivating other plugin.

Kind regards,
Juan