• Resolved Alexander Guskov

    (@forcesail)


    Hello and many thanks for your plugin!

    Unfortunately, if Relevanssi is active and indexed (and work perfectly with desktop site), on mobile site that operating under WPtouch, search function returns nothing.
    If to deactivate Relevanssi mobile site under WPtouch return results (by other words, without Relevanssi it works).

    What can we do with it?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Mikko Saari

    (@msaari)

    Ask WPtouch support about this. I have no idea who WPtouch works and as it is a premium plugin, I don’t have it and can’t try it.

    Their compatibility page mentions Relevanssi, though only with instructions on how to disable Relevanssi, but that would suggest they know something about this.

    To pile in here, I have a facet plugin that took the time to also make Relevanssi compatible. After the WP 6.4.1 update, they updated their plugin, and seemed to break at first. Disabling Relevanssi fixed the issue.

    Thread Starter Alexander Guskov

    (@forcesail)

    Dear Mikko Saari,

    many thanks for your advice. It helped. I disabled Relevanssi for mobile and search functionality works again. I’m sorry that I haven’t found it by myself although I was examining their (WPtouch) site..
    It’s pity that Relevanssi can serve only desktop sites.

    Plugin Author Mikko Saari

    (@msaari)

    Relevanssi works 100% on mobile; it doesn’t know what device the user is using, nor does it care. The only reason your mobile users can’t use Relevanssi is WPtouch.

    Plugin Author Mikko Saari

    (@msaari)

    @mapples, please start a new thread if you want me to look at your problem.

    I don’t need anything, just letting you know other plugins who have integrated your plugin are experiencing issues with your plugin since the latest wp 6.4, and it’s not an isolated case. Have a good day.

    Plugin Author Mikko Saari

    (@msaari)

    Mentioning the name of the plugin would help; without it, there isn’t much information in it. The problem with WPtouch isn’t an isolated case; this is how WPtouch works and has always worked, it has never played nice with other plugins.

    Thread Starter Alexander Guskov

    (@forcesail)

    Hi Mikko and many thanks again for the hint.

    I have resolved the issue rewriting search.php in WPtouch them, throwing out all, that they piled up with substitution the search query and returned to a normal for this type of templates code. Now all works like on desktop.

    Another option to return search ability on WPtouch engined site is to add
    remove_filter(‘posts_request’, ‘relevanssi_prevent_default_request’, 10, 2 );
    to function.php of THEIR theme how it mentions?on their?compatibility page?. This returns basic Wp search. But, as their search.php template is absolutely croocked I found it is better to rewrite search.php.

    Many thanks again. Hope my report will help someone else.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Doesn’t work with WPtouch plugin’ is closed to new replies.