Doesn’t work with the most simple discount rule

  • Resolved awaaxyb

    (@awaaxyb)


    1 year, 4 months ago

    Hello,

    After the problem with Aelia currency switcher i just discovered that it’s actually not possible to create a simple cart discount, the final result is bugged.

    To resume, I want to do a simple cart discount of 20% on all product on the cart when there is more than 2 products added on the cart (work with both simple or variable products).

    This is my config :
    https://prnt.sc/rhnKpVcEtnqi

    Then, I should have 20% discount when at least 2 product are added on the cart. The result is that sometime it works, sometime not and it apply only the discount on 1 product and give 10$ discount instead of 50$ when there is litteraly more than 10 products in the cart. I just doesn’t understand why this plugin is stuggling with the most simple discount rule of the world.

    Seems buggy.

Viewing 3 replies - 1 through 3 (of 3 total)
  • sangeethasrinivasan

    (@sangeethasrinivasan)

    Hey

    Thank you for reaching out to us. This is Sangeetha from Customer Support Team.

    Can you please have a check by enabling “Disable re-calculating the cart total on cart page” from our setting tab?

    Here is an example screenshot: https://nimb.ws/u8XPaq (go to WordPress backend -> Woocommerce -> Woo Discount Rules -> Settings -> choose the settings and save the changes)

    Hope this helps.

    If issue still occurs, we kindly request you to open a support ticket through the following link:?https://www.flycart.org/support?and provide us with the below details:

    • Screenshots of discount rule you have configured
    • Cart page screenshot indicating the issue you are facing
    • Site URL

    This will enable us to have a detailed check and get back to you with solutions quickly.

    Looking forward to assisting you on this.

    Thanks
    Team Flycart

    Thread Starter awaaxyb

    (@awaaxyb)

    Hello,

    We try to enable this function to disable re calculating cart and it fix the problem, can we understand what this function does and why it can be a problem for us if we activate this option to disable re calculating cart ?

    It should work with recalculating cart normally, just the cart should recalculate by respecting the discount conditions.

    We need explanations to understand what this does
    Thanks

    sangeethasrinivasan

    (@sangeethasrinivasan)

    Hey

    Happy to know that the issue got resolved. ??

    The option to “Disable re-calculating the cart total on the cart page -> Yes” can be a valuable solution if you ever encounter scenarios where discounts are not being applied correctly or if there are issues with their functionality. This setting helps avoid conflicts with other plugins that may attempt to recalculate the cart totals.

    If you have any more questions or require further assistance in the future, please don’t hesitate to reach out. We’re here to assist you.

    Thanks
    Team Flycart

Viewing 3 replies - 1 through 3 (of 3 total)
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