• Resolved sevenseconds777

    (@sevenseconds777)


    It is a great plugin.

    But only in GoogleChrome, the register button does not appear, it is a back button.
    Also, log out button does not work.

    This problem has been going on for a long time.

    Even after clearing the cache, the same thing happens immediately.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nazmul Huda

    (@nazmulhudadev)

    Dear @sevenseconds777,

    Thank you for reaching out and for your kind words about Support Genix. We’re truly sorry to hear that you’re still experiencing issues with the register and log out buttons in Google Chrome.

    After thoroughly investigating on our end, we couldn’t replicate the issues you’ve described. This strongly suggests that the problem is likely related to caching on your site. We understand how frustrating this can be, especially when clearing the cache doesn’t seem to resolve the issue.

    We’ve also noticed that while you’ve created a ticket in our support portal, we haven’t yet received the additional information we need to look into the issue directly on your site. We would be more than happy to assist you further once we have access to this information.

    In the meantime, we recommend installing the latest version of Support Genix on a fresh WordPress site as a test. This should help confirm that the issue is indeed related to your site’s cache.

    Again, we sincerely apologize for any inconvenience this has caused and are here to help you resolve it as quickly as possible.

    Best wishes for your continued success.

    Kind regards,
    Nazmul

    Plugin Author Nazmul Huda

    (@nazmulhudadev)

    Hello @sevenseconds777,

    We’re excited to let you know that we’ve recently released a major update to the Support Genix plugin. This update includes significant improvements to functionality, user interface (UI), user experience (UX), and many other enhancements.

    Once updated, the issue with the buttons in Google Chrome should be resolved, and you’ll also get to enjoy all the new features and improvements we’ve made.

    Thank you for your support and trust in Support Genix. We’re confident you’ll love the new experience!

    Best regards,
    Support Genix Team

Viewing 2 replies - 1 through 2 (of 2 total)
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