Doesn’t work with external payment gateway

  • Resolved disco2000

    (@disco2000)


    4 years, 8 months ago

    Dear Sirs,

    your tool is indeed useful. I could recapture some lost sales because of it, through manually following up on some lost leads.

    The reason I don’t automate the process and activite the automated emails, is that the plugin doesn’t work, when the payment is completed through an external payment gateway (affilicon.net) in my case.

    All of my carts show up as abandoned, even though 90% close without any problems.

    Is there a way to solve this problem?

    Best,
    JCR

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @disco2000,

    Thank you for reaching out to us.

    Can you please check what the order status of the orders completed through the affilicon.net plugin is?

    Is the affilicon.net payment gateway plugin using any custom order status?

    We are looking forward to hearing from you.

    Plugin Support CartFlows Team

    (@cartflows)

    Hello,

    Since we haven’t heard back from you here,

    We are going to go ahead and close out this thread. Feel free to start a new thread if you have further issues.

    Thanks! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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