Doesn’t work with Enfold

  • Resolved Dzimnikov

    (@dzimnikov)


    7 years, 6 months ago

    I downloaded the plug-in. I tried using it. Selected the page and everything.

    Settings – Reading – is set to default. The plug-in still won’t work. I have no idea why.

    I can’t find a shortlink, but I have the page I want selected.

    If it ends up working, I will probably buy the pro version, but why doesn’t it work???

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @dzimnikov,

    Thanks for your query.

    According to your forum request, I think you have tried everything with settings panel and required default setting but there is still no luck!

    Is that possible as you can create same query on our support portal with your login details? So, we can cross your issue at our end as well.

    (Note: Do not share any login details here. Because, this is a public forum.)

    One of our support staff will check your query and will provide solution to you.

    Thanks!

    Thread Starter Dzimnikov

    (@dzimnikov)

    I just did. Please solve as soon as you can. Thank you!

    Using Enfold experiencing same issues, can you guys provide any details on what was done to resolve?

    Hi @jpartin94,

    I found your support ticket with #004688 and I am going to reply you there.

    Hi @dzimnikov,

    If you still not found the solution with your support query at our support portal then please reply to your last email response. Support ticket will be reopen for me automatically from then system.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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