Hi @efilipe
I decided to try this plugin, because I loved what it could do, from the videos. But, It didnt work as expected. This plugin doesnt work well with ACF (Advanced Custom Fields) and it has many minor bugs.
–> We have some issues with ACF. I wonder why you use the BuddyForms Plugin for your review and not the ACF Extension. Its the wrong place!
–> We have rebuild the ACF already and will create a new version soon. If you use ACF Pro please check out the GitHub Version https://github.com/BuddyForms/BuddyForm-ACF-Pro It should work really nice.
Few hours after I decided to quit trying, since the support was not answering emails.
–> We do our best to answer any tickets in time. We are a small company and from time to time it happens that we have a delay in support especially over the weekend. But most of the time we answer within 24 h and we are really passionated in our support and willing to help.
I cancelled the monthly plan and sent an email saying that it didn’t work. 24 hours later, no response. So I guess they are busy and don’t mind loosing clients.
–> I’m really sorry for your discomfort and the trouble you run into. I would love to get a second change and work with you on fixing the issues.
I just checked the support and could not find any support ticket from you?
Cheers,
Sven