Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi, It looks like there is a JS error on the page that is unrelated to our plugin.

    You can try switching to the “Twenty seventeen theme” to rule out any theme-specific problems. If it is a conflict with the theme please contact the theme developer for support.

    Failing that please try to disable other plugins. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    Thread Starter kampg

    (@kampg)

    Hello,
    thank you for your quick reply. I tried to disable all plugins and switched back to Thenty seventeen theme and the issue was still there:

    https://paste.pics/17130b2c70fca78720571687f04a6b7b

    The image didn’t even change when I switched the colour variations. And again when I disabled your plugin the product images completely disappeared from all product pages, there was just blank space instead.

    Please help.
    Thank you, Kamila

    Thread Starter kampg

    (@kampg)

    Any update, please? Your plugin completely broke the product pages and even deactivation of your plugin didn’t help. It looks like we need to restore the whole site from our last back up now from before we installed your plugin.

    Hi @kampg. It’s unlikely the plugin the broke the site as I haven’t had this reported before in all these years.

    It sounds like you have some major problems so you might be best to use a different plugin or find a developer to help.

    We have the plugin working here with the switcher.
    https://plugins.thriveweb.com.au/product/wooswipe/

    There may be an issue with the switched on multi-level variations. I’ll look into this soon.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Doesn’t work on some product pages’ is closed to new replies.