Doesn’t work on one form for some reason

Hello @thertt ,

Can I see a screenshot of your admin or page builder where you embedded the form?

Also provide a screenshot of Contact Form 7 fields. ( WP-admin -> Contact Forms -> Form Tab )

Screenshot of the form:

form

Page builder:

View post on imgur.com

Thanks Thomas, your configuration is correct I’m not sure what cause the issue.

Can you send me your WP admin credentials to this email ([email protected]) if it’s okay?

Hi, it’s a site of a costumer. So I can’t give you the login. Isn’t there another way you can figure this out? The only thing I did is copy the form and used that shortcode on a different spot. So in my opinion it should work.

Thomas

Hello @thertt

Here’s what I found and suggestion.

1. I noticed that in your screenshot the Contact Form ID is 1319, but when in front-end when I Inspect element the id is 346.
– Can you verify this.

2. I tried and disable the style from the browser, the drag & drop form is showing ( conflict with your css )
– Try and disable this css “.layout_3 .layout_3_inner article form input[type=file]” in style.css line 1706

3. The .codedropz-upload-inner class should not be hidden.
– There’s style in style.css line 1727

4. Make sure when copying shortcode, it should not include hidden elements or html tags.
– Can you try & copy and paste this on shortcode visual editor in text mode?
[contact-form-7 id=”1319″ title=”ZZP formulier”]

Glen.

• This reply was modified 4 years, 10 months ago by Glen Don Mongaya.