Doesn’t work for most images

  • Resolved kbenics

    (@kbenics)


    2 years, 11 months ago

    Hi, the plugin doesn’t work with most of the images. It only does with a few pictures, but there is no criteria or rule as to which one it will successfully set as a featured image, and which one it won’t. Even if I upload the same exact picture once again, it works with one instance, and doesn’t work with the second one. could you please help? best regards!

    The page I need help with: [log in to see the link]

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  • Plugin Author Kybernetik Services

    (@kybernetikservices)

    Dear @kbenics .

    Thank you for reaching out.
    I am a little at a loss because of your description. There is no “build in feature” to skip randomly images. I have no idea why this can happen. On my testing enviorment everything works as expected. Also thousands of other users are happy with the plugin and they confirmed it is working as described. So, I assume there is something on your specific installation, which occurs this mystic behavior.
    I can just recommend to deactivate all other third party plugins and test it again. If the issue still happen, you should switch to a standard theme like TwentyTwenty and test it again.
    Best regards.

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