• Resolved vw34

    (@vw34)


    Hello,

    I installed and activated your plugin, but I still have the wordpress signature at the bottom of my site…
    Can you help me ?
    Thanks in advance

    • This topic was modified 11 months ago by vw34.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Oliver Campion

    (@domainsupport)

    Hello,

    We’ve just tested the plugin against the Customizr theme and it definitely works.

    We’ve then taken a look at your website and your footer looks completely different to that of the un-modified Customizr theme. Have you modified your theme files? Are you using a plugin to change your footer? In either situation you will be making the theme incompatible with our plugin, sorry!

    Please confirm if you know what has been done to your website in order to change the footer from the default footer which you can find here.

    Kind regards,

    Oliver

    Thread Starter vw34

    (@vw34)

    Hello Oliver and thank you for your feedback,

    My theme has never been modified (besides I don’t know how to do it :D), the footer either, everything is original.
    I use Customizr Version: 4.4.21 which is up to date.

    (I’m using Google translate, I hope that’s okay)

    Thank you

    Plugin Author Oliver Campion

    (@domainsupport)

    Understood.

    Are you using Customizr Pro theme or Nimble Builder plugin?

    Thread Starter vw34

    (@vw34)

    No it’s not the pro version, it’s the classic version…

    It is:

    Customizr Version: 4.4.21
    By nikeo

    Changelog of version 4.4.21
    = 4.4.21 August 25td 2022 =

    This is the only information I have… but I never modified this theme, just added extensions to customize my site…

    Do you know what could be a problem?

    Plugin Author Oliver Campion

    (@domainsupport)

    OK. Are you using Nimble Builder plugin?

    Thread Starter vw34

    (@vw34)

    No I don’t use this plugin, and don’t know it…

    All my plugins are “visible” on the site (like Photo Gallery, or WPform, etc…), and those working in the background are:

    Yoast SEO
    Akismet Anti-spam: Spam Protection
    UpdraftPlus
    and i hope soon:
    Remove “Powered by WordPress”s

    Plugin Author Oliver Campion

    (@domainsupport)

    OK, we’ve found why your site is showing the footer in a different way to when you install the theme. You have set the “Customizer – Advanced Options – Theme Style” to “Classical”. This sets a completely different footer and I will update the plugin accordingly.

    Oliver

    Plugin Author Oliver Campion

    (@domainsupport)

    I’ve just pushed version 1.5.9 which should allow you to enable the option to remove “Powered by WordPress” by going to “Customizer – Theme Options” when the plugin has been updated and is active and you are using the “Classical” theme style.

    Please confirm this works for you.

    Thread Starter vw34

    (@vw34)

    Ho it’s great and much better!
    There is no longer “Powered by WORDPRESS”

    On the other hand it remains “Made with the Customizr Theme ·”, do you know how we could remove it?

    In any case, thank you very much for the responsiveness and support

    Plugin Author Oliver Campion

    (@domainsupport)

    Hmm, well, if you want to have your site remove that too then you can do this …

    1. Install and activate Code Snippets plugin
    2. Go to “Dashboard – Snippets – Add New”
    3. Give your snippet a title
    4. Paste this code into the code area …
    add_filter('tc_credit_link', '__return_empty_string');

    Click “Save Changes and Activate”

    Plugin Author Oliver Campion

    (@domainsupport)

    Marking this as “resolved” now.

Viewing 11 replies - 1 through 11 (of 11 total)
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