Doesn’t work as it did

Hi @vito33

Sorry, you ran into issues! We didn’t see any requests for help in the forums or from the help ticket system. Let us know if you need any help, typically these issues are due to setup issues that the plugin is unable to determine from your environment or host.

We’ve had a lot of happy people as you can see from our ratings and downloads, and it looks like the product has been beneficial to you in the past. Sometimes things can hit a snag and issues can often be solved with a request for help on the forum or our help ticket system. We hope you can reconsider your vote and please reach out for help if you decide to try us again in the future.

Thanks~

HI
Yes, a few months / years ago, the plugin ran correctly on each of my websites on OVH provider.
Today the plugin cannot make any archive at all, it’s stop immediately.
Regards

Hey @vito33,

Would you like help to try and get it working again on your environment? We work with lots of users that use OVH without any issues. Let us know we would love to give it a try. If you want to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this thread when submitting the ticket.

Thanks~

Hi
Yes of course I would like to try your solution again if it works like before. I’ll try to submit a ticket
Thanks

I am just a user of WordPress and we millions of users depend on people leaving fair and valid reviews of plugins to help us decide to use said plugins.

This review is not fair because you did not try to resolve the problem first.

It is not valid because the problem may not even lie with the plugin.

So please don’t leave 1 star reviews without having at least first tried to resolve an issue.

You can change the review including the number of stars at anytime if you wish.

• This reply was modified 4 years, 6 months ago by wpfan1000.