• Resolved maik2558

    (@maik2558)


    I love the plugin. After updating from 3.9.21 to 4.0.5 the tooltips are not showing anymore. I tried resaving the permalinks didn’t work. Also the link to the Glossary items /page doens’t work anymore. So I downgraded again and it works fine. I am on WP 3.9 and PHP 8.
    Any hints what I could do? Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Apparently it has become a PRO feature
    Also alphabetical navigation in the Glossary Index ??

    I also have the same problem since it automatically updated to 4.0.5 this morning.
    Unfortunately I could not even downgrade to the earlier version.
    I would be grateful if someone could give me a hint on that.

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Sorry to hear about the trouble with displaying the tooltips in the new version, there are a lot of changes included, we’re investigating the possible source of the issue.

    It would help if you could send the URL of the page which should display tooltips.

    ps. You wrote that you’re on WP 3.9 – didn’t you mean 5.9?

    Thanks for your support.
    My Word press version is 5.9.
    I am using the elementor as well as the Powerpack elements for elementor.

    An example page is:

    https://swis.ir/product/giorgio-fedon-gfct004/

    By the way, I love this tooltip addon and I am really grateful for all you are doing.

    Thread Starter maik2558

    (@maik2558)

    Thanks for your response @creativemindssolutions @systemyar .
    In this example article you’ll find some tooltips https://covl.io/mysite
    (here the old version is installed now which is working fine.)
    Should I update before you have a look? If you like I can provide a login for investigation.
    Is it true that the alphabet overview will be gone also after the update?
    Big thx again
    And yes ?? I mean WP 5.9 not 3 ??
    If anyone needs a copy of the former version and can’t find it, I can send it to you.

    • This reply was modified 2 years, 9 months ago by maik2558.

    Thanks @maik2558 for your care of my issue. My problem is that I cannot find a working version of the tour cheap because I did not have a back up of the old version and WordPress automatically updated to the latest.

    I would appreciate if you can send the working version of the plug-in to my email [email protected] or whatsapp +989122481998 so I can install it and use it before the developers resolve the issue.

    Thanks

    Thread Starter maik2558

    (@maik2558)

    HEy @systemyar I tried to send email to you but didn’t work. (mailerdemon)

    I actually thought you were the developer of the plugin:)
    Here you can download the older version
    https://mega.nz/file/cF4XXCKT#weZXwuPMPD9D7lR-H9PQV2yixSzxq9mBOsMtkqQWxY0
    (Gmail didn’t want to let me send it by mail)

    Goodluck!`

    @enana

    • This reply was modified 2 years, 9 months ago by maik2558.

    Many thanks @maik2558
    I just installed the The older version and it did work.

    I hope the plug-in developers will soon come up with a solution to this issue.

    Thanks @maik2558! I always keep backups ??

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Thanks everyone for helping each other!

    We’re sorry about the issues with the latest version. We’ve already found and fixed the bugs and we’re releasing the 4.0.6 ‘hotfix’ release which should fix all the bugs.

    Thread Starter maik2558

    (@maik2558)

    Hey everyone @creativemindssolutions @enana @systemyar
    Thanks for the update!
    4.0.6 is working fine on my site.
    alphabetical navigation in the Glossary Index is still there as well ??
    Big thx to @creativemindssolutions
    Love the plugin. Great support.

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Thanks for the feedback and sorry for the bug in 4.0.5

    You are welcome to leave your review to our plugin ??

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Doesn’t work after update to 4.0.5’ is closed to new replies.