Doesn’t work

  • Resolved lisabaldrati

    (@lisabaldrati)


    1 year ago

    Hi,
    I’m testing the plugin in the free version, but I see that it doesn’t work.

    Is the plugin compatible with the Betheme theme?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Samuel Silva

    (@samuelsilvapt)

    Hi @lisabaldrati, thank you for your message.

    How do you want to render the menu burger? Did you use any setting related to that? Or simply doesn’t work after you install and activate it on the menu settings?

    Thread Starter lisabaldrati

    (@lisabaldrati)

    Hi Samuel,

    as I installed the menu the staging site practically “disappeared”

    https://www.argea.com/ VS https://www.argea.com/staging/

    The theme used for the site is Betheme I tried uninstalling all the plugins and keeping only yours (to exclude incompatibility between plugins) but the problem persists

    Plugin Author Samuel Silva

    (@samuelsilvapt)

    Hi @lisabaldrati,

    We can’t reproduce the error from our side because you’re using a paid theme. Would you like to create an account for me on your staging environment so we can debug the issue? If yes, pls use my email: [email protected]

    I’ll do my best. Thank you!

    Samuel

    Plugin Author Samuel Silva

    (@samuelsilvapt)

    Hi @lisabaldrati,

    Have you had an opportunity to test the new version launched today? It’s related to the issue you reported.

Viewing 4 replies - 1 through 4 (of 4 total)
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