Doesn’t Work

  • I set up a JotForm account, created a form, and followed the directions on the screenshots. My forms showed up and it created the shortcode, but no form shows up on my website.

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  • Hi azlivin008,

    I’m sorry you’re having trouble with our WP plugin. When I tried it on our latest WP site (v6.2.2), everything was working properly. It shows the form when I preview the page just like as shown in this screencast:

    Can you try it again and see how it goes? If the same thing happens, we suggest that you embed your form using its iframe embed code directly. Let me show you how to do that:

    1. Get your form’s iframe embed code.
    • Click PUBLISH in Form Builder
    • Click EMBED and select IFRAME
    • Click COPY CODE to copy the iframe embed code

    2. Go to your WP post/page and add an HTML block.

    3. Paste your form’s iframe embed code.

    4. Click Publish and Preview the page.

    Reach out to us if there’s still any problem through our Contact Us page. We’ll be happy to help.

    • This reply was modified 1 year, 4 months ago by crisregs.
Viewing 1 replies (of 1 total)
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