Doesnt work

  • Resolved jmgarcia34

    (@jmgarcia34)


    3 years, 5 months ago

    Reviews never arrive (you see them as comments but not as reviews of the products).

    If there are more than 2 products in the purchase … only one appears as a comment, but never reviews …

    I have tried to remove the connection between your website account and my store but it still does not work …

    For now I will leave it to manually add the reviews that arrive as comments….

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter jmgarcia34

    (@jmgarcia34)

    Hi again,

    The support team check my web and doesnt find problems but…. again, new review and…new coment but not reviews in the products!

    pd: we have a lot of reviews in my web drashboard but nothing in the web

    Thread Starter jmgarcia34

    (@jmgarcia34)

    I have looked at my drashboard on the plugin website and I have found 15 reviews that in wordpress have not warned me, and they are not automatically displayed in the products so I have to add them by hand to each of them … Last customer who left a review did not receive the discount code

    Thread Starter jmgarcia34

    (@jmgarcia34)

    Today again….more reviews…and didnt show in the web and the plugin didnt notify…

    The discount email is not being sent… but the support told me is OK the setup….

    Plugin Support cusrev

    (@cusrev)

    Thanks for trying our plugin and sorry to hear about your problem.

    Can you please share a system report for your site? You can generate a system report in WordPress admin area by going to WooCommerce -> Status -> Get system report.

    Thread Starter jmgarcia34

    (@jmgarcia34)

    Is everything solved now! Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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