Doesn’t work

  • Resolved nsantana

    (@nsantana)


    4 years, 1 month ago

    Cleanly done admin and settings but the alert doesn’t appear. Check in after some more users have tested.

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  • Plugin Author Valice

    (@valicesupport)

    Hi @nsantana –

    Our sincerest apologies for the delayed response. We have now figured out how to receive notices from this support forum.

    Thank you for trying out our plugin! The banner(s) should appear at the top of the page by default. If your website theme has a fixed or absolute positioned header, then it’s likely showing up behind the header element and so you’ll maybe need to apply a z-index to the banner-alerts container. We’d be happy to take a look as well if you want to share the URL where it’s installed. Also – here is a link with some style examples: https://www.banneralertsplugin.com/style-samples/

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