Doesn’t work!

  • Tried and tried different settings and followed the video instructions to make it work. Unsuccessful. We will not pay for a Pro version of any plug-in where the free version which is the demo does not work either.
    Will look into other RSS resources.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Mine does the same thing and I paid to have it done professionally. The problem is not the feed, the problem is mailchimp. I have asked for help, alas even though I pay for monthly service no help has come.

    Plugin Author 5 Star Plugins

    (@5starplugins)

    Hi @eatfoodanddrink,

    It works on thousands of sites, and before leaving a 1 star review, perhaps it’s a simple caching issue that we can help with.

    Hi @kia53,

    Please reach out to us for support first? I don’t see any emails from you, use the Contact Us link in the plugin, or the Contact Us on our support page at https://support.5starplugins.com/ ?

    We appreciate your feedback, and have a 100% success rate of getting images in your RSS feed, and working in Mailchimp. Often Mailchimp requires some CSS, or disabling responsive images, or needs the feed URL adjusted so it’s not cached.

    Plugin Author 5 Star Plugins

    (@5starplugins)

    @eatfoodanddrink Also, we don’t have video instructions, please let me know if you’re confusing our plugin with another one? Or send me the URL to the video?

Viewing 3 replies - 1 through 3 (of 3 total)
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