doesnt work

  • Resolved ffssere

    (@ffssere)


    7 years, 4 months ago

    Hi team.
    I’ve installated the plugin.
    i’ve found the ID FB to create the app in the facedevelopers.
    i’ve activeted the pluing, saved it with the new info.
    But doesnt work.

    with your info i’ve saw your facebook Page.
    P.S. i dont see my preview in the plugin page.

    tnx for attention

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author weblizar

    (@weblizar)

    Hi @ffssere,

    Can you share your Facebook Page URL to test with the plugin?

    Thanks

    Thread Starter ffssere

    (@ffssere)

    https://Www.facebook.com/AssociazionePenta

    Hi team
    I had installed and running it months ago , but suddenly it stopped working. I installed it again today but it still does not work
    Thanks for attention

    • This reply was modified 7 years, 4 months ago by miam65.
    Thread Starter ffssere

    (@ffssere)

    Hi Staff…
    Have you indication?

    Plugin Support weblizar_support

    (@weblizar_support)

    hi @ffssere,

    It seems it’s a facebook page permission issue because when your facebook page asks to log in and we can not see the content of the page.

    But in other Facebook page’s, they also ask to login, but we can see the content of the page, for example, visit this LINK. And also open your page link without logged-in on Facebook. You will understand.

    So please check your page permission, is it publicly visible or not? Maybe the page permission has changed.

    Thank you

    Plugin Support weblizar_support

    (@weblizar_support)

    hi @ffssere,

    It seems it’s a facebook page permission issue because when your facebook page asks to log in and we can not see the content of the page.

    But in other Facebook page’s, they also ask to login, but we can see the content of the page, for example, visit this LINK. And also open your page link without logged-in on Facebook. You will understand.

    So please check your page permission, is it publicly visible or not? Maybe the page permission has changed.

    Thank you

    Thread Starter ffssere

    (@ffssere)

    Hi Team,
    1.as i wrote up, ny facebook link is
    https://Www.facebook.com/AssociazionePenta

    2. the publicy visible in ” ON”.

    3. the site is https://www.pentassociazione.it

    tnx for the support

    ffssere

    Thread Starter ffssere

    (@ffssere)

    another info

    facebook APP ID 133177727340693

    Thread Starter ffssere

    (@ffssere)

    is there anyone?
    tnx for the reply

    • This reply was modified 7 years, 4 months ago by ffssere.
    Plugin Support weblizar_support

    (@weblizar_support)

    hi ffssere,

    Thank you for sharing your FB app id with us. We checked your page again but it’s not working.
    Please check permission on FB page that is it PUBLIC or not. An easy way to determine whether your page is set to public is to make sure you’re signed out of your Facebook account and then try to visit your page. If Facebook forces you to sign in to view your page then it has a restriction on it.

    Please check it and notify us.
    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)
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