doesn’t work

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  • Hi,

    Thanks for your feedback!

    Please describe your problem in more detail. What problem do you have and after what actions? Provide a link to the page where the problem occurs.

    In order to detect the problem and find its solution, please complete the following steps:
    1) Try to activate a standard WordPress theme for a while (Twenty Fourteen, Twenty Fifteen) and check if the problem remains.
    2) Try to deactivate all of your plugins except Captcha by BestWebSoft and also check if the problem is still present. If it is not, activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    3) Provide your System status. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit
    4) Let us know about the results.
    For your convenience and our fast response, we advise you to contact us through the Help Center (https://support.bestwebsoft.com), specifying a link to the current topic, so we will be able to immediately understand the situation.

    Sincerely,
    BestWebSoft Support Team

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