Doesn't Work

  • Tested it lots of times, changed the notify email address… nothing worked – it never sent me an email.

    Instructions are horrible. Videos just show you how to install the plugin.

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  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for your feedback.
    We sincerely regret that our plugin did not work on your site. We’d like to help you to detect the problem and find its solution.

    Please complete the following:
    1) Activate the plugin and add contact form to the one of your pages.
    2) Provide us a link to this page, so that we could test plugin work.
    3) Provide your System status as well. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit
    4) Try activating a standard WP theme for a while (2014, 2015) and check if the problem remains.
    5) Try deactivating all of your plugins except Contact Form and also check if the problem is still present. If it is not, please activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    6) Let us know about the results.

    Regards,
    BestWebSoft Support Team

Viewing 1 replies (of 1 total)
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