Doesn’t work, poor support, no email function doesn’t work
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<p>Purchased this item in good faith. Lots of bugs, you have to keep waiting for updates to solve issues. </p>
<p>Premium support consists of Aaron Binders who doesnt understand the product just forwarding a link and effectively saying help yourself.</p>
<p>The product is not intuitive to use. The email functionality doesnt work. When someone buys a ticket they don’t get any ticket or email. Aaron tells me I need to purchase another product ticket commerce, but that isn’t made clear before we purchased.</p>
<p>I am guessing lots of fake reviews on here.</p><!– wp:paragraph –>
<p>Ticket Plugin, crashes and processes multiple tickets, leaving a lot of angry customers. </p>
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Hello @daoudh,
Thank you for taking the time to leave a review.
Would you please share the support ticket ID so we can follow your case and see what went wrong? We do our best to improve and support our products. We are here as a team to help, in a frame of respect and goodwill.
The email functionality should work, and ticket buyers should get tickets on their emails. And Tickets Commerce is free, with Event Tickets. That’s why I’m guessing there’s a communication problem here.
If you kindly share the ticket information with me, we can start clarifying things and see what went wrong with your particular case.
Thank you,
Juan.
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