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  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hi firasf,

    Please find the answer to your queries below:

    1. In your plugin admin panel (under “Options” –> “Basic”), can you check to make sure that “Order E-mail Confirmation” is set to “No” or “User Entered”?

    One of the common reasons that no order statuses are displayed is that “Order E-mail Confirmation” is set to “Auto Entered” without the accompanying PHP code for automatic entering.

    2. You can use the following custom CSS to hide the fields to update status:

    
    .ewd-otp-status-label {
    display: none;
    }
    .ewd-otp-label-values.ewd-otp-status-label-content {
    display: none;
    }
    

    We went through the links that you sent us and it seems that your site is protected and restricted to use for private users only. If the above CSS code doesn’t work, could you please send us the demo credentials at [email protected] so that we can take a look.

Viewing 1 replies (of 1 total)
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