• Resolved defmans7

    (@defmans7)


    The troubleshooting in this plugin doesn’t take into account a website with WP-CLI enabled.
    Our site would not sync the product and customer data – and we couldn’t figure out the reason (no conflicts, everything up to date) until we looked at the plugin code and found the queue WP-CLI extension – we can only sync the data now by manually processing the queue via the cli.

    I would like to be able to provide more info for this case, but I don’t have enough time to solve the issue – so my work around is to use the “wp queue listen” command to process all the jobs in the queue table.

    Is there a better way to process jobs for people with WP-CLI installed on their server?

Viewing 2 replies - 1 through 2 (of 2 total)
  • mcsupport

    (@mcsupport)

    Hey there @defmans7

    Thanks for getting in touch. I’d be glad to help investigate this with you. That being said, we’ll need a few more details to get completely up to speed with what specific behavior you’re seeing with the MailChimp for WooCommerce plugin. I definitely appreciate the information you’ve provided so far, though we’ll need a few more details to accurately diagnose the issue. When you have the chance, could you provide the following?

    — What is the name of the specific plugin being used when you see these conflicts with MailChimp for WooCommerce?
    — Could you elaborate on how this plugin is interacting with the MailChimp for WooCommerce plugin?
    — Could you provide the specific steps being taken from activating this plugin leading up to encountering this error?
    — Could you provide a screenshot of how this error or unexpected behavior appears?

    Thanks in advance for this bit of clarification. I’ll keep an eye out for your reply.

    – Malachite

    mcsupport

    (@mcsupport)

    Hey @defmans7,

    I just wanted to reach back out and let you know that after discussing this with our developers. You are 100% correct and I understand that having to use a workaround like the one you mentioned (thank you for that!) isn’t exactly ideal. No additional information from you will be needed at this time. Thanks so much for bringing this to our attention. We are currently looking into resolving this issue in a future update to the plugin. In the meantime, if you could run the “wp queue listen” command on a schedule that will be the best workaround until a fix is live.

    Thanks again!

    Pearl

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Doesn’t sync until I manually process the queue via WP-CLI. Maybe a better way?’ is closed to new replies.