Doesn’t show thumbnail on front end

I (we all) need an update for Document Gallery.

I’ve installed Ghostscript on my server and updated the path to it in the Document Gallery “advanced tab” in admin. Imagick is installed as well.

When I go to create a document gallery, I use the text element within WPBakery (as I’ve done on other sites no problem), and I can create a gallery, and thumbnails are created … I see them through SFTP … but they aren’t being utilized on the front end of the website … it shows the default PDF icon thumbnail instead of the thumbnail created from the first page of the PDF (the real thumbnail).

Need help, please … I need this for about 25 websites.

You can see DG creates the thumbnails and places them in media library, but it does not use them on the front end:

https://brsdev.com/dg-creates-thumbnails-in-media-library.png

https://brsdev.com/dg-does-not-use-thumbnails-in-media-library.png

I will to pay for a Pro version.

• This topic was modified 4 years, 2 months ago by cbigler.

The page I need help with: [log in to see the link]