• Hello
    How do I find out why your plugin doesn’t work on my site? I selected Item->Product, and filled in all required fields, so Google shows everything is OK. But in their testing tool rich snippets aren’t showing.
    I read some topics, my website doesn’t use cache.
    On the other site the plugin works fine and it uses the same plugins but different theme.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter Shwepps

    (@shwepps)

    And for some reason, it broke my Media Gallery (infinite loading) and I couldn’t load an image( error). Although in reality, images were uploaded at my hosting.
    So I disabled the plugin for now, but what are causes for all of this?

    Hello @shwepps

    I visited your site, and I can see the rich snippet box is missing from the page.

    Please refer to the screenshot ?– https://share.bsf.io/4gunyEzE

    If you use the All In One Schema Rich Snippets plugin, it adds the schema in MicroData format, and it is visible in the front end.

    Hope that helps. ??

    Thread Starter Shwepps

    (@shwepps)

    You don’t see it bc I disabled the plugin. It broke my Media Gallery (infinite loading) and I couldn’t load an image (error). Why is that happened?

    Hello @shwepps

    Sorry, it would be difficult for us to pinpoint what could have caused the issue without actually seeing the error or the page with the issue.

    Can you share any site, where we can take a look?

    Looking forward to hearing from you.

    Thread Starter Shwepps

    (@shwepps)

    Hi, @sumand123 I enabled the plugin, please take a look at https://myairpurifiersreviews.com/alen-breathesmart-classic-air-purifier-review/

    p.s. Still cannot upload media files and search them through WordPress Media Uploader due to infinite loading when your plugin is activated.

    • This reply was modified 3 years, 5 months ago by Shwepps.
    • This reply was modified 3 years, 5 months ago by Shwepps.

    Hello @shwepps

    Sorry for the inconvenience.

    The issue is probably at the backend, and we would require to take a closer look, for the same can you open a ticket with us through our Support Portal.

    Please do share the link to this Support Thread for quicker resolution and help.

    Looking forward to hearing from you.

    Thread Starter Shwepps

    (@shwepps)

    @sumand123 support on your website is only for pro users, and I am not one. Or do I contact you via General/Pre-sale questions?

    Yes, the link provided is for the same page. ??

    Thread Starter Shwepps

    (@shwepps)

    @sumand123 sent

    Hello @shwepps

    We are unable to find any ticket yet. Can you confirm if the ticket was opened?

    The name mentioned in the ticket or any other details to track your ticket. Looking forward to hearing from you.

    Thread Starter Shwepps

    (@shwepps)

    Sent in General/Pre-Sale questions, please check.

    Hello @shwepps

    That’s strange! We are unable to find any relevant tickets.

    Can you just share your concern at [email protected] and mention this topic and Suman so that I can take a quick look?

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Doesn’t show rich snippets in Google’ is closed to new replies.