• Resolved toad78

    (@toad78)


    I’m using a UPS Shipping plugin but don’t want to use UPS Shipping on Variable Subscription productss but offer free shipping. Therefore, I created a Free Shipping “Zone” while the “UPS” plugin is a separate zone. Using the plugin, I went in to create the following condition:

    – Enable Ruleset
    – Conditions: Products include (variable subscription product)
    – Actions: Enable Shipping methods –> Free Shipping; Disable shipping methods –>UPS

    What happens? After adding the assigned free-shipping product to the cart, the free shipping option does not display. Instead, the UPS shipping options post. So I can’t say that this is working for me.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Trio

    (@wooelements)

    Hello,

    WooCommerce finds the first matching zone and skips the rest. This means that all shipping methods need to be in a single zone for a single region.

    The ruleset you’ve looks correct so does it work if you remove the other zone and have the shipping methods in a single zone? Also don’t forget to update the ruleset once you’ve rearranged zones.

    If this doesn’t work, please enable debug mode at WooCommerce > Settings > Shipping > Conditions > Debug mode. It will show how rulesets are working in the checkout like this:

    It should reveal if there are interfering rulesets or another plugin is affecting availability.

    Hope this helps. Closing this now but feel free to reopen if you need further help.

    Thread Starter toad78

    (@toad78)

    I removed the “Free Shipping” Zone and added “Free Shipping” to the UPS Zone, modified the condition rule:

    – Actions: Enable Shipping methods –> Free Shipping (UPS)

    Result: ALL UPS shipping options (Ground, 3-Day Select) are displaying as well as the “Free shipping” option.

    I did find, however, that YOU HAVE TO ADD “Disable shipping methods” EXCLUSION ACTION to make this work.

    So I finally got this working as it should, WP Trio. Thank you for being proactive on this.

Viewing 2 replies - 1 through 2 (of 2 total)
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