Doesn’t open the floating widget

Hi @pranay003 ,

Thanks for using WP Chat App, I think the behaviour you described only occurs on Desktop, Mobile would redirect to the App, right?

Please note this is a normal way it functions right now based on the current WhatsApp API, when they release an API that allows to open the WhatsApp Desktop App directly, then we will implement it for sure.

Kind regards,
-Bruce-

No in the plugin screenshots there has one chatbox open screenshot. is there any option to implement like this?

Hi @pranay003 ,

Sorry but I do not understand your request, can you send me a reference to the sreenshot, please?

Thank you.

Kind regards,
-Bruce

Here is the reference link of the screenshot.

https://ps.w.org/wp-whatsapp/assets/screenshot-2.png?rev=2348055

Please check and confirm me.

Thanks

Hi @pranay003 ,

Now I see what you mean, thanks for the reference, it is obvious that you have some conflicts on your website.

You can contact our developer team for a Team check:
[email protected]

Kind regards,
-Bruce-

Okay, thanks for your support.