Hi Sonicavatar,
Thank you for taking the time to share your feedback. I’m sorry to hear that you had a less than satisfactory experience with our plugin. We strive to provide a seamless and valuable tool for all our users, and your feedback is important to us.
I’d like to address some of your concerns for the benefit of other users who may read this:
Functionality: Our plugin has been tested extensively and is used by thousands of satisfied users. If you encountered specific issues, we would appreciate more details so we can address them directly.
Advertisements: The free version of our plugin includes some promotional elements to support its development. However, the pro version is designed to be ad-free to ensure a smooth experience.
Custom Setup: While the Lite version offers basic features, it is intended to give users a taste of the plugin’s capabilities. Many users find it sufficient for basic setups, but more advanced features do require the premium version.
Testing Before Buying: We provide detailed documentation and support to help users make informed decisions. Additionally, we offer a refund policy to ensure customer satisfaction if the premium version does not meet expectations.
Premium Features and Custom Events: We apologize if you found the setup unintuitive. We are continuously improving our documentation and user interface to make it more user-friendly. Your feedback will help us in this effort.
We understand that not every tool fits everyone’s needs perfectly. If you have specific suggestions on how we can improve, we’d love to hear them. Our support team is also always ready to assist you with any setup or usage questions you might have.
Thank you again for your feedback. We are committed to improving and hope to better meet your needs in the future.
All the best.
