Doesn’t Load

  • evancourtney

    (@evancourtney)


    5 years ago

    Using the filter on a product sidebar. After selecting a filter it freezing at a loading screen.

    I have disabled all plugins except for this one and WooCommerce.

    I didn’t switch to a different theme, because that would defeat the purpose of using it with WooCommerce.

    username/password for site

    a1comics

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author themifyme

    (@themifyme)

    Hi,

    There is a JS error: https://cl.ly/ee22f49ed257. Could you try to disable all other plugins except WooCommerce and Themify Product Filter?

    Thread Starter evancourtney

    (@evancourtney)

    If I disable WP Rocket (Caching Plugin) it works.

    I had added the JS that was erroring out to the “Exclude JavaScript Files” but it didn’t work.

    Your plugin works when I have WP-Rocket disabled.

    Plugin Author themifyme

    (@themifyme)

    Do you have any JS minify feature enabled? Minified JS is known to cause issues.

Viewing 3 replies - 1 through 3 (of 3 total)
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