Doesn’t add sucribers on PHP 7.1

  • Resolved Nahuai Badiola

    (@nahuai)


    7 years ago

    I updated my site from PHP 7.0 to PHP 7.1 and the plugin stopped adding the suscribers (and hence sending the confirmation email).

    The problem reverted when I rolled back to 7.0.

    I hope you can solve the problem.

    BTW: Mailpoet 2 (which I still use on one of my sites) works fine on PHP 7.1.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Jack K

    (@jack-kitterhing)

    Hey Nahuai,

    I’ve just checked this out on a test install, first I installed WordPress and MailPoet on a server running PHP 7.1, then PHP 7.2 and finally PHP 7.0 and in each instance it correctly added the subcriber.

    Could you go to your wp-admin > MailPoet > Help and copy and paste the contents of that box in a reply?

    Thanks!

    Thread Starter Nahuai Badiola

    (@nahuai)

    Hi Jack,
    I guess you are referring to the system info, right?
    Here it goes:

    
name: xxx
email: la.com
PHP version: 7.0.28
MailPoet Free version: 3.5.0
MailPoet Premium version: N/A
MailPoet Premium/MSS key: 
WordPress version: 4.9.4
Database version: 5.6.39-cll-lve
Web server: Apache
Server OS: Linux cp338.webempresa.eu 2.6.32-673.26.1.lve1.4.18.el6.x86_64 #1 SMP Fri Oct 21 11:58:14 EDT 2016 x86_64
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
PHP max_execution_time: 300
PHP memory_limit: 512M
PHP upload_max_filesize: 55M
PHP post_max_size: 55M
WordPress language: es_ES
Multisite environment?: No
Current Theme: Imagely Ansel (version 1.0.6)
Active Plugin names: gravityforms/gravityforms.php, akismet/akismet.php, bloom/bloom.php, cookie-notice/cookie-notice.php, divi-builder/divi-builder.php, genesis-404-page/plugin.php, genesis-translations/genesis-translations.php, google-analytics-dashboard-for-wp/gadwp.php, google-analytics-for-wordpress/googleanalytics.php, mailpoet/mailpoet.php, meow-gallery-pro/meow-gallery-pro.php, monarch/monarch.php, smart-recent-posts-widget/srpw.php, so-css/so-css.php, subscribe-to-comments-reloaded/subscribe-to-comments-reloaded.php, table-of-contents-plus/toc.php, updraftplus/updraftplus.php, we-cachepress/we-cachepress.php, weimgoptimizer/weimgoptimizer.php, wordpress-seo/wp-seo.php, wp-external-links/wp-external-links.php, wp-featherlight/wp-featherlight.php, wplr-sync/wplr-sync.php
Sending Method: PHPMail
Sending Frequency: 50 emails every 15 minutes
Task Scheduler method: WordPress
Cron ping URL: https://www.xxxxx.com?mailpoet_router&endpoint=cron_daemon&action=ping
Default FROM address: xxxx.com
Default Reply-To address: xxxx.com
Bounce Email Address: xxxx.com
Total number of subscribers: x3

    I hope it helps to debug it.

    Cheers,
    Nahuai

    • This reply was modified 7 years ago by Nahuai Badiola.
    • This reply was modified 7 years ago by Jan Dembowski. Reason: Fixed formatting
    Jack K

    (@jack-kitterhing)

    Hi Nahuai!

    Thanks for the additional information. Everything looks good with that, no strange setup rules. I replicated the same setup and it worked fine.

    I’m intrigued why 7.1 doesn’t work for you and works for me. I wonder if there’s another conflict happening somewhere on the site preventing it from working.

    Are you familiar with using Chrome Developer tools? If you are, open up the inspector and then enter an email and hit subscribe on the form, you see an XHR request and a response. Can you paste the response back?

    If you aren’t sure about the above and are happy to link me to the site, I can further debug on the page itself. ??

    Thanks!

    Thread Starter Nahuai Badiola

    (@nahuai)

    Sorry for the delay.
    After the last updates it seems to work fine.

    Thanks for the help!

Viewing 4 replies - 1 through 4 (of 4 total)
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