• Resolved queeneve

    (@queeneve)


    After I deactivated the plugin, the website still doesnot send emails ??
    how can I make my wesbite send emails again please

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Sal Ferrarello

    (@salcode)

    Hi queeneve,

    Once the Stop Emails plugin is deactivated, it will no longer affect outgoing emails. Nevertheless, I suggest deleting this plugin to be certain it is not impacting the site in any way.

    I would also check the spam folder of the email account that is supposed to be receiving the email.

    Then I would double-check the plugin is not active by confirming there is no “Email Disabled” message showing on the wp-admin pages. This plugin can be used as an mu-plugin, so checking for the “Email Disabled” message is important even after you delete the plugin.

    At this point if you are still not receiving the emails, I suspect the issue is not related to this plugin. This plugin does not change any settings on your WordPress site, so once it is deleted it can not affect the site sending email.

    If I were troubleshooting this problem, I would:

    – double check the email address associated with my account
    – disable all of the plugins on my site
    – try sending an email through the website (e.g. a password reset email is often the email I trigger when testing)
    – check the spam folder of the receiving email account

    At this point, if the emails are still not being delivered I would reach out to the company hosting my website and email and see if they can shed any light on the problem.

    Best of luck with this issue.

    Thread Starter queeneve

    (@queeneve)

    Thank you dear for your detailed response,

    what happened now is the messages was received after about 12 hours from sending , where do u except the problem to be?

    Plugin Author Sal Ferrarello

    (@salcode)

    When emails are sent they travel through different servers on their way to their destination. Each of these servers adds information in the header fields (which are often hidden by default). This article https://www.labnol.org/internet/email-delivery-delayed/25922/ discusses how to view the the header fields and get information from them.

    Using this, you may be able to determine where the slow down occurred. Once you have that information, you may be able to contact your host or email provider with the information and see if they can provide any further information.

    Best of luck.

    Plugin Author Sal Ferrarello

    (@salcode)

    Hi queeneve,

    Since the email delay seems to be unrelated to this plugin and there hasn’t been any recent activity on this thread, I’m going to mark this topic as resolved.

    If anything occurs that seems to indicate this plugin is involved in the delay, we can certainly re-open this topic or create a new one.

    I hope your new year is going well.

    All the best.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Doesnot send email, after deactivating’ is closed to new replies.