• Resolved keyinora

    (@keyinora)


    Hi Support,

    I’m curious if your team is aware of any issues using the new SiteGround Security plugin, with “Disable XML-RPC” enabled, when in use with your plugin?

    If there are other issues, that I didn’t’ outline, please let me know.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hey @keyinora

    Glad to help!

    Yes, Jetpack relies on xmlrpc.php file connections, and should not be locked by the server.

    You can request the hosting support to bypass their security for this file or whitelist our IPs in order to not lock your connection with Jetpack.

    You can check the IP list at:

    https://jetpack.com/support/hosting-faq/

    Let me know if you have any questions.

    My best regards,

    Michelle C.

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved. But If you have any further questions or need some more help, you’re welcome to reply here or open another thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Does your plugin use XMLRPC?’ is closed to new replies.